Frequently asked questions

Straight answers about fees, documents, payment and privacy.

Are you a government office?

No. Digitalchandigarh is an independent document and application assistance service. We help you prepare and submit applications through the official channels. Decisions are made by the concerned department.

What does Digitalchandigarh do?

We help with driving licence, vehicle registration (RC) and water and electricity connection paperwork in Chandigarh: we tell you which documents you need, check them, prepare the application and submit it.

What does it cost?

Each service page shows our service fee and the government fee separately, with the total. Some fees are still being confirmed and show as “To be confirmed”. Any extra charge is explained to you before work starts.

How do I pay?

You pay us after your documents have been checked, not before. We pay the government fee on your behalf, and it is included in the total you see. Accepted payment methods: [to be added].

How long does it take?

Each service has a usual time, which will be shown on its page once confirmed. The final time depends on the department.

Do I have to visit an office?

It depends on the service. Some steps, such as a driving test, biometrics or a vehicle inspection, may need you in person. We tell you at the start which steps need you.

What if a document is missing?

We tell you exactly what is missing before anything is submitted. Nothing is filed without your confirmation.

Is it safe to share my documents?

We ask only for the documents each service needs. Our secure online upload is being set up, and we will open it only when it is ready. Until then we will tell you how to share your documents. See our privacy policy for details.

How do I track my application?

Online tracking is coming soon. Until then, use the Track page to message us on WhatsApp with your case number and we will tell you the status.

What if my application is rejected?

Approval depends on official rules and eligibility, and we cannot guarantee it. Please read our refund policy.

Which areas do you serve?

Our office is in Sector 37D, Chandigarh. Service for Mohali and Panchkula: [to be confirmed].

Is the site available in Hindi or Punjabi?

Not yet. English is available now, and Hindi and Punjabi are planned.

Still have a question? Contact us or message us on WhatsApp.